We deliver Pokémon through in-game trading on supported titles. We never ask for your Nintendo Account password. You can also check our customer reviews on Trustpilot. If you have questions, our 24/7 live chat is here to help.

Choose your game and product, complete checkout, and follow the delivery instructions or contact our support team. Keep your order confirmation for reference, and ask support if anything is unclear before completing the trade.

Most orders are completed within 5–30 minutes after payment when your details are correct. Standard orders usually begin once you are ready to trade and have contacted support. Custom requests, such as specific IVs or EVs, may need extra preparation time.

Stardust costs depend on the Pokémon, Pokédex registration, and Friendship Level. Special Trades, including certain Shiny and Legendary Pokémon, can cost significantly more. Check the in-game trade screen for the exact cost.

Yes, depending on the available listing. Options may include Shiny Pokémon, Natures, Abilities, Held Items, and specific IV/EV setups. Check the product details or contact support before ordering.

Compatibility depends on the Pokémon and your target game. For example, Pokémon transferred from Pokémon GO to Pokémon HOME cannot return to GO, and some transfers between other games may be restricted. Please tell us your target game when ordering so we can help check compatibility.

An active Nintendo Switch Online membership is generally required for online trading in supported Nintendo Switch Pokémon games. Pokémon HOME itself does not require this membership.